Does a physical robot draw the portrait?
Ask to see a recent event video and a finished sample in the style you want. Confirm that a robotic arm moves a pen across paper. Ask the operator to identify any digital images or photo prints offered alongside the physical drawing.
Record in your comparison: The drawing method, portrait style and what each guest receives.
Will this operator serve our exact venue?
Give the venue name, city and event date. Ask for confirmation that the company can fulfil that booking, including any travel arrangements. If another team will deliver the service, ask who that team is and who remains your booking contact.
Record in your comparison: The business taking the booking, the on-site team and travel inclusions.
How many portraits fit our schedule?
Share the expected guest count and whether people will arrive together or throughout the event. Separate setup access from the hours guests can use the station. Ask for a realistic estimate for the quoted robot count, drawing style and paper format, including time to help guests and handle repeats.
Record in your comparison: The staffed drawing window, estimate assumptions and when the queue closes.
Who will help guests at the station?
Confirm who captures photos, explains the choices, manages the queue and hands over completed portraits. Ask how the operator handles a repeat drawing or a technical interruption. Check who brings the station furniture and removes the equipment afterwards.
Record in your comparison: Attendant duties, supplied equipment and the support plan.
What does our venue need to provide?
Ask for a layout that allows room to draw, watch, queue and collect portraits. Share the loading route and supplier access window. Request the power and connectivity requirements for this particular setup, and confirm who arranges each with the venue.
Record in your comparison: The agreed footprint, access times, power and network arrangements.
What artwork needs our approval?
Request a sample at the proposed paper size. Ask which elements are printed on the card and which the robot draws. Confirm the portrait style, logos, event text and any digital extras, then agree who approves the proof and when.
Record in your comparison: The sample format, included artwork work, proof approver and deadline.
What should the written quote include?
Compare robot count, drawing hours, attendants, travel, setup, removal, paper and artwork against the same event brief. Ask the operator to identify optional extras. Check payment terms, additional hours and what happens if access is delayed or the event date changes.
Record in your comparison: Confirmed inclusions, optional extras and the booking terms.
What happens to guest photos and contact details?
Ask what information is collected, where it goes, who can access it and when it is deleted. If portraits appear on a screen or online gallery, ask how guests agree to that. For lead capture, clarify the separate marketing permission process and who receives the data.
Record in your comparison: The operator’s privacy notice, guest choices and a contact for data questions.